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Swim School Supervisor - Manchester

Job Title: Swim School Supervisor - Manchester
Contract Type: Contract
Location: Manchester
Salary: Up to £18,471 per annum (39 hours a weeks pro rata)
Start Date: Immediate
Duration: Contract
REF: CR/PE/004064

Job Description

Better leisure centres, operated by GLL, run the UK's largest public swimming lesson programme in the UK, with over 140,000 pupils attending lessons each week and over 1,500 swimming teachers working to provide invaluable life skills to our customers. In Manchester alone there are over 5,600 pupils on the Swim School programme over 9,500 pupils on the Education Swimming programme.


The Swim School Supervisor is the link between our customers, the swimming teachers, schools and the leisure centre teams. This key role provides technical support to the centre management and  front-of-house team via sales and administration of the education Swimming programme and swim school programme  and helps to ensure a high-quality, consistent level of customer service. Your role will bring organisation and structure to the education swimming programme and swim school programme as you develop a plan to manage the programme, lead and inspire your swimming teachers and grow the income and number of pupils learning to swim. This role offers a real opportunity to affect positive change, get closer to GLL's National Aquatics Team and increase your earnings.


You'll no doubt be an experienced swimming teacher looking for the next stage in your career and be full of ideas of how to make things better. We'll offer in-house training to support you with your role as well development opportunities such as 'train the trainer' and the STA Tutor training programme. It goes without saying that you'll be a CIMSPA professional standard Level 2 (STA or Swim England) swimming teacher and be familiar with online booking systems, the customer service environment and be computer literate. If you've worked with Course Pro and Legend, it would be beneficial.


In return, we offer a range of benefits that you’d expect from the UK’s largest leisure provider:

  • Pension schemes
  • Ride to work scheme
  • Discounted membership at our leisure centres
  • The opportunity to join the GLL Society and have a say in how we’re run plus associated social events
  • Career pathways
  • Ongoing training and development to help you to be the best

If you’re great with people and can lead and inspire a team, apply now at  

Closing date: 10th March 2019

All pay rates are subject to skills, experience, qualifications and location.

To be shortlisted for the role, internal applicants will need to demonstrate their commitment to GLL by becoming a Society member where eligible.

About Us

GLL is the UK’s largest leisure and cultural services provider and one of the first and largest leisure social enterprises. Our aim is to get more people, more active, more of the time whilst making leisure and community facilities accessible and affordable. We partner with local authorities to run leisure centres, swimming pools, libraries, children’s centres, spas, events spaces and world-class sporting venues such as the Copper Box Arena and London Aquatics Centre on the Queen Elizabeth Olympic Park - all under our Better brand. As a not-for-profit organisation, we’re different. Passionate about seeing our communities thrive, we invest back into our facilities, projects and people and are an Investors in People Silver Award employer.

GLL is an equal opportunities employer.