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Leisure Duty Manager - Front of House/Reception (Richmond)

Job Title: Leisure Duty Manager - Front of House/Reception (Richmond)
Contract Type: Permanent
Location: London
Salary: depending on experience
Start Date: asap
Duration: permanent
REF: PR/PE/004193
Contact Name: Jane Mccutcheon
Contact Email:

Job Description

Leisure Duty Manager - Front of House/Reception (Richmond)

Salary £21,938-£25,809pa

Full Time – 31 days holiday + bank holidays

A busy leisure centre in Richmond are seeking Duty Manager for their Front of House/Reception. The Facilities include indoor main and teaching pools, heated outdoor pool and grounds, fitness suite, health suite, café and two studio spaces.

The Centre is open to the public 7 days a week from 6.30am to 10pm.

This role requires someone who can be part of a management team overseeing the day to day operation of the Centre, so that it runs smoothly. They will Make sure that all the facilities are clean, safe and staffed, so that every customer has a great experience when they visit or contact the centre.

The successful candidate will be responsible for managing the front of house / reception team, providing professional and friendly assistance with bookings / enquiries and welcoming visitors in person to the centre, and will be developing staff through 1-2-1, appraisals and team meetings. They will also be involved in the day to day plant operation, including topping up etc. with chemicals, backwashing and other associated duties, including water tests.

Good communication and organisational skills are essential for this role. 

You’ll need to have the following qualification(s):

  • A sports/recreation or management qualification.
  • A National Pool Lifeguard qualification.
  • First Aid qualification.
  • A National Pool Plant Operators qualification.

We’re looking for someone with previous experience and a good knowledge of Health & Safety Issues and an understanding of Diversity and Equality in employment and provision of service. 

​This is a great opportunity to gain management experience and move up the career ladder.

Interested in this great opportunity then please get in touch or APPLY now, or for an informal chat about the role please contact me.