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Health Referral Facilitator - East London

Job Title: Health Referral Facilitator - East London
Location: East London
Salary: Up to £22,414 per annum (40 hours a weeks pro rata plus an 8% bonus following a qualifying period)
Start Date: ASAP
REF: PR/PE/003842
Contact Name: Jon Pettit
Contact Email:

Job Description

GLL are looking for a part time and full time Health Referral Facilitator to work 32 and 40 hours per week at the Copper Box Arena and London Aquatics Centre in Stratford, East London.

If you have a genuine passion for supporting people, join us as an Health Referral Facilitator and help to improve people's level of fitness, health - and ultimately, quality of life. GLL is a charitable social enterprise and the UK's largest leisure provider, partnering with local authorities to run leisure centres, swimming pools and world-class sporting venues. As a not-for-profit organisation, we're different. Reinvesting back into our facilities, communities and people, we're growing - and committed to developing the skills of our 'Healthwise' Health Referral Facilitator too, through accredited and on-the-job training.

Healthwise is our GP Referral Scheme, designed to support a wide range of people. NHS patients can be referred for many reasons - from diabetes and heart disease to depression, dementia or post-operative recovery. Rehabilitation or weight loss are just the start. As an Health Referral Facilitator, you'll help us to educate people in changing their entire lifestyle.

It all begins with an assessment. People can be nervous, so you'll need a patient, calm approach that puts them at ease in the gym environment. After identifying their needs, you'll then demonstrate the equipment and design a bespoke programme, from simple exercises to group classes. Naturally, you'll chart their progress too - taking measurements, discussing how they're getting on and showing just how far they've come. Rather than short term results, your focus will be on helping people to gain the tools and confidence they need to take responsibility for their own body and health.

Ideally, we're looking for an experienced Health Referrer, but the role would suit Personal Trainers too - people inspired by the chance to make a difference (and enjoy a regular wage, too). If you're a fitness professional or someone with an academic background in a sporting discipline and relevant vocational experience who's confident, sensitive and able to inspire a wide range of people - often with low fitness and confidence levels - this is for you. That means you'll need to be REPS registered with an NVQ Level 3 Fitness Instructor and experience of delivering lifestyle interventions too.

In return, we offer a range of benefits that you'd expect from the UK's largest leisure provider:

  • Pension
  • Childcare vouchers
  • Ride to work scheme
  • Discounted membership at our leisure centres
  • The opportunity to join the GLL Society and have a say in how we're run plus associated social events
  • Career pathways
  • Ongoing training and development

Few fitness careers are as rewarding as this. So if you're motivated to progress your career with an organisation that improves lives, apply now.

All pay rates are subject to skills, experience, qualifications, age and location.

To be shortlisted for the role, internal applicants will need to demonstrate their commitment to GLL by becoming a Society member where eligible.

GLL is an equal opportunities employer.

About Us

GLL is the UK’s largest leisure provider and one of the first and largest leisure social enterprises. Our aim is to get more people, more active, more of the time whilst making leisure and community facilities accessible and affordable. We partner with local authorities to run leisure centres, swimming pools, libraries, children’s centres, spas, events spaces and world-class sporting venues such as the Copper Box Arena and London Aquatics Centre on the Queen Elizabeth Olympic Park - all under our Better brand. As a not-for-profit organisation, we’re different. Passionate about seeing our communities thrive, we invest back into our facilities, projects and people and are an Investors in People Silver Award employer.

GLL is an equal opportunities employer.


Salary:  Up to £22,414 per annum (40 hours a weeks pro rata plus an 8% bonus following a qualifying period)

Closing date: 16/02/2018

Location: Stratford