Duty manager is responsible for ensuring that the customer experience is positive and that there are no problems for either customers or staff. What do they do? In this role, you will have to ensure you’re prepared for all eventualities. You’re tasks may vary from ensuring all team members are in the right place at the right time to answering customer queries.
Requirements: What qualifications do I need ? First aid at work & AED ,Valid NPLQ (CPD Training up to date), Valid Pool Plant Operators
What skills/experience will an employer look for?
-Good communication skills both verbally and written -Excellent Team Leader -Good basic computer skills, i.e. Microsoft Word, Powerpoint and Excel -Knowledge of health and safety guidelines -Cash- handling skills, working with Gladstoneplus2. Who might employ a Team Leader/ Duty Manager? Team Leaders/ Duty Managers in the Sport industry are most likely to be employed by Leisure Facilities, i.e. Gym’s, Swimming Pools and Sports CentresWhat are the best things about being a Team Leader/ Duty Manager?
Being a team leader/duty manager does have some benefits. Your job will be very diverse, as you will be filling in a lot of different areas. This will enhance your employability as you will learn a range of new skills in this job role. Further to this, it will allow you to get involved, and learn all aspects of business.
As your job varies so much it can be seen as a benefit as you won’t be doing the same thing day in day out. Futureactive is committed to safeguarding and promoting the welfare of children and young people and expects all applicants to share our commitment. An enhanced CRB/DBS will be required.
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